Global Billing & Reverse Logistics

DELIVERIES / INVOICING & RETURNS

The delivery process is powered by dedicated workflows connected to delivery roles, handling everything from bill of lading and customs documentation to electronic invoicing and RMA reverse logistics.

Configurable Delivery & Invoicing Documents

Delivery roles allow businesses to quickly set up any workflow, document template, numeration scheme, and validation filter.

All document templates support multiple languages (Italian, English, etc.) and include comprehensive customs information required for international clearance:

✓Bill of Lading / Proforma Invoices

✓Standard & E-Commerce Invoicing

✓Italian SDI Electronic Invoices

✓Consignment & Press Transfers

International Compliance Data

✓SKU, Description & Category

✓Detailed Material Compositions

✓Origin & "Made In" Certification

✓HS Tariff Code & Customs Duty

✓Net / Gross Weights & Volumes

✓Luxury Material Disclosures

✓PO & Customer References

✓Supplier MID & Stitch Counts

Returns Management & RMA

Customer returns are managed through automated Return Merchandise Authorizations (RMA). The process automatically retrieves original sales prices and invoicing data to generate credit notes without manual reconciliations.

All deliveries, invoices, credit notes, and RMA histories can be filtered and exported seamlessly to PDF and Excel format for financial accounting.

RMA Workflow

✓Configurable Return Motivations

✓Inter-Departmental Notes

✓Direct Stock Intake & Restock

✓Quality Control & Fault Classification

✓Automated Credit Note Generation

✓Audit Trail & Financial Reporting

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